Q&A with our Energy Support Officers on energy costs this winter

admin 1 year ago

22 replies

Hello everyone,

Today is National Energy Action’s Fuel Poverty Awareness Day. 

On Thursday, 7th December between 2-3pm we will have our wonderful Energy Support Officers, Rachel and Wendy here to answer any questions you may have on energy costs this winter.

Rachel and Wendy can provide high level information on the support that may be available to people affected by terminal illness, including information on grants and benefits, to help through the energy crisis and the increasing cost of living.

If you have any questions you would like to ask Rachel and Wendy, please comment below or send them to us via private message – whatever you feel comfortable with.  

We look forward to chatting with you on Thursday. 

See you there,

Marie Curie Online Community Team

Wendy ESO 1 year ago

Hello everyone, my name is Wendy and am an Energy Support Officer with Marie Curie.

My role includes providing information, support and signposting across a broad range of subjects including all things energy, cost of living, available grants and national energy support. 

If you have any questions about energy, please feel free to join the session or post them here.

Looking forward to chatting to everyone on Thursday.

Wendy 

RachelESO 1 year ago

Hi everyone  

I'm Rachel and I'm one of the energy support officers at Marie Curie, we are here to give information and support on the cost of energy bills or for those worried about bills. We can do this by giving you details on what supplier specific support is available to you and information on further grants for financial support if this is needed too.

Look forward to answering your questions next week, please join if you can or post any questions here for us to pick up.

Brigette 1 year ago

Many of our callers on the Support Line share worries or concerns about not understanding their utility bills - is there any way you can explain how best to read them? and what people should be looking out for?

Hannah11 1 year ago

Hi Both, 

Lots of our callers have concerns around energy and bills this winter and we often get asked are there any other ways to help with bills?

Thanks 

Rhibubs 1 year ago

One of my neighbours is terminally ill and I've noticed her house is always cold when I go to check on her. Do you have any advice on how to best stay warm it any support she can get with heating costs this winter?