Hi everyone,
I’m Jamie, and I work in our policy team, looking at issues around financial security at the end of life.
We’ve come across a few cases of people have trouble accessing a critical illness payout, or accessing an early life insurance payout after being diagnosed with a terminal illness, and we’re interested in whether this is a widespread issue. This might be:
- Difficulties with the insurance company’s definition of terminal illness, or problems with medical evidence
- Difficulties with accessing a payout if you’re nearing the end of the insurance policy
- Wider difficulties with insurance companies (e.g. delays, poor customer service)
- A payout causing other problems, for example with benefits like Universal Credit
- Anything else!
If this is something you’ve got experience of, either directly or relating to a friend or family member, and you would be happy to have an informal chat about it, please get in touch at support@mariecurie.org.uk
